The I.B.A. dedicate considerable time reviewing the Appraisals that our Member's receive as well as reviewing our Member's websites, as a professionally designed website will always enhance the image we endeavour tom display. A complaint free record with numerous positive appraisals and a professional looking website will always stand you in good stead in terms of receiving referrals direct from the I.B.A. Being awarded the Gold Crest is not the finishing line...
The Gold Crest can be revoked at any time if the holding Member is conducting themselves in a manner that will undermine the status of the award. Gold Crests are retained through ethical business conduct and although revoking a Gold Crests is not something that the I.B.A. undertakes lightly, it has been done when we deem it necessary, the holding Member must appreciate that displaying this crest is a statement of ethical conduct and credibility that must be adhered to.